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Frequently Asked Questions
We are a small company, and we are positioned to ensure your experience with us is pleasant. If there is anything we can do for you, send us a note to firstname.lastname@example.org – we’ll respond as quickly as possible.
We offer complementary shipping for orders over $49, and flat rate shipping for everything else. All orders are shipped from Denver via UPS Ground. Shipments are guaranteed to go out 2 days after an order is placed, but generally go out same or next day.
There are 28mg of caffeine in an 8 fl. oz. serving of Spicy Chai, Honey Chai, and Unsweetened Chai.
There is no caffeine in the Herbal Chai – it is made exclusively with Rooibos, a naturally caffeine free herb from South Africa. Also, there is no caffeine in the Golden Chai, which is made with turmeric from Madagascar.
In accordance with new state guidelines designed to promote public health and safety, we are unfortunately unable to have guests over to our facility for order pick ups, curbside pickups, or facility tours. We appreciate that so many of you have traveled to visit us in the past.
Unopened, how long can the chai be stored?
About 10-11 months – there is an expiration date on the bottles, and by the time you get it, the unopened shelf life is about 10-11 months. Honey really helps a lot to keep the product fresh and delicious – in fact, honey was just recently found in a tomb in Georgia (the country, not the State) that was over 5,000 years old and still preserved.
After opening, how fast must the chai be consumed?
Our recommendation is 4 weeks. After opening it needs to be kept in the refrigerator. It’s a lot like a lot of products at the grocery store (like ketchup or mustard) – if it’s in the refrigerator, it lasts a very long time.